What are third party payment sites?
Third-party payment sites are bill pay websites that may appear to be affiliated with Fairfax Water, but they are not. These third-party sites allow people to pay water bills or other bills through their website, but they are not associated with or endorsed by Fairfax Water.
Why should I be aware of these sites?
Paying through third-party sites may result in extra fees from the third party and delays in payment posting. Fairfax Water cannot control when we receive customer payments processed through third-party websites. This could result in late payments, late fees, and even disconnection of service for non-payment.
How can I pay my bill without processing fees?
There are several other ways to pay your bill, and most of them are free.
Automatic debit payment (recurring payment option)
Through your bank (Check with your bank for options and any associated fees.)
Via the Fairfax Water Customer Portal using your bank account (single payment option)
What website should I use to make sure that I am paying Fairfax Water directly?
To make sure that you are paying Fairfax Water directly and without delay, use our Customer Portal at www.fwcustomer.org/fairfax/. This is the only online payment site associated and endorsed by Fairfax Water. There is a link to our Customer Portal at the top of our homepage: www.fairfaxwater.org.
Visit https://www.fairfaxwater.org/payments to learn more about these payment options.