What are third party payment sites?
Third-party payment sites are bill pay websites that may appear to be affiliated with Fairfax Water, but they are not. These third-party sites allow people to pay water bills or other bills through their website, but they are not associated with or endorsed by Fairfax Water.
Why should I be aware of these sites?
Paying through third-party sites may result in extra fees from the third party and delays in payment posting. Fairfax Water cannot control when we receive customer payments processed through third-party websites. This could result in late payments, late fees, and even disconnection of service for non-payment.
How can I pay my bill without processing fees?
There are several other ways to pay your bill, and most of them are free.
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Automatic debit payment (recurring payment option)
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In person
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By mail
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Through your bank (Check with your bank for options and any associated fees.)
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Via the Fairfax Water Customer Portal using your bank account (single payment option)
What website should I use to make sure that I am paying Fairfax Water directly?
To make sure that you are paying Fairfax Water directly and without delay, use our Customer Portal at www.fwcustomer.org/fairfax/. This is the only online payment site associated and endorsed by Fairfax Water. There is a link to our Customer Portal at the top of our homepage: www.fairfaxwater.org.
Visit https://www.fairfaxwater.org/payments to learn more about these payment options.