Fairfax Water provides water to nearly 1.5 million people

Fairfax Water is Virginia’s largest water utility, serving one out of every five Virginians who obtain their water from public utilities. Nearly 1.5 million people in the Northern Virginia communities of Fairfax, Loudoun, Prince William and Alexandria depend on Fairfax Water for superior drinking water.
 
That's nearly 1.5 million friends, neighbors and family members. We don't need any other reason to demand the highest in water quality standards....  (More)

Calling All Web Users

Have you used Fairfax Water’s Web site, www.fairfaxwater.org? If so, we would like your help to learn more about what is working on the site and what might need to be changed. To take our brief survey using Survey Monkey, please click here - Evaluate www.fairfaxwater.org.

The survey takes about 10 minutes to complete and your answers are entirely anonymous. No personal information is collected during the survey. Your feedback will be used, along with other research we are conducting, to evaluate and update our Web site.

If you have any questions or problems taking the survey, please let us know at pr@fairfaxwater.org or 703-289-6019, TTY 711. And thanks for your help!

Water Supply Stakeholder Outreach Program

Grants are available to qualified organizations that undertake water supply education or watershed protection projects. Grants may be in the form of funds, technical support, or equipment. The project must address issues within areas served by Fairfax Water or watershed lying in Fairfax, Loudoun, Prince William, or Fauquier Counties. Click here for more information.

Quick Links- click below for direct access to our most popular features.

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Payment Options Open an Account  Close an Account Update an Account Water Hardness About Your Bill Rates	Directions Tours   703-698-5800 703-698-5613 (after hours emergency) TTY 703-698-7025	Water-saving Tips Drinking Water  Water Supply Water Hardness	Site Plan Status  Approved Products List  Design Practice Manual Standard Details

Litigation with the City of Falls Church

• NEW! Press Release: Settlement Reached in Litigation between Fairfax Water And the City of Falls Church

• Press Release: Fairfax Water Agrees to Modify Final Decree

• Press Release: Falls Church Found in Violation of Virginia Constitution and Its Own Charter

More information concerning this active litigation may be found by clicking here.

NEW! Interactive Story Book- The Water Cycle

Check out our new interactive story book, The Water Cycle. This is the latest addition to our online book series designed to educate and entertain audiences of all ages.

Be sure to check our Educational Resources page for other books in the series as well as other resources.  Click here to learn more...

Reporting a Water Main Break

To report a water main break or other water related emergency, please call 703-698-5613 or email watermainbreak@fairfaxwater.org .

Facts About Lead Levels and Fairfax Water's System

Fairfax Water’s distribution system does not contain lead pipe. Fairfax Water has made an extensive effort to identify and replace any lead service connections in the older areas of its system.
Click here to learn more...

Emerging Water Quality Issues

Working with regional and national partners, Fairfax Water has developed a testing plan for Endocrine Disrupting Compounds (EDCs) and Pharmaceuticals and Personal Care Products (PPCPs) in source and treated waters and has begun a year-long testing program. Read more about the testing program, the findings and Fairfax Water’s treatment process.

Does Something Look Different on Your Bill?

Did you notice your Fairfax Water bill has a new look and a new address for your payment? We're changing how we print and process our bills. The new process is more cost effective and efficient. For more information, including various payment methods, click here or call Customer Service at 703-698-5800, TTY 711.