You may stop service by completing this form or calling 703.698.5800 during our normal business hours, which are between 8:00am and 6:00pm, Monday through Friday. Please be aware that online requests are typically processed within one business day. We rely on you to give us complete information, if you do not, it may result in a delay in processing your request.
Please Note - On the day you request stop service, your water may be shut off as early as 8:00am that day. Should you need water for any part of that day, be sure to request your shut off, for the following day.