If you have received a Notice of Disconnection of Water Service for a “Cross-Connection Violation” it is because Fairfax County Land Development Services has notified Fairfax Water of a Cross-Connection violation that has yet to be resolved. This could be because you have not submitted required annual test reports for backflow assemblies or have a hazardous plumbing configuration that is in violation of the Fairfax Water Cross‑Connection Control and Backflow Prevention requirements, Virginia Construction Code, and/or the Virginia Department of Health Waterworks Regulations.
To prevent your water from being shut off, please contact Fairfax County Land Development Services as soon as possible at: LDSCrossConnectionProgram@fairfaxcounty.gov