Leaks are often the culprit, and toilet leaks are the most common type. A single "running" toilet can quietly waste over 1,000 gallons of water in a single day. Fortunately, repairing toilet leaks is usually easy and inexpensive. Checking for leaks elsewhere in your plumbing system might reveal other sources of water loss.
In many cases, high bills are a result of increased water use. Changes in outdoor water use, such as watering a new lawn or using a new sprinkler system, are usually responsible for large increases. Reading your water meter before and after watering can help you identify how much you are using. Our tips can help you use water wisely and reduce future bills.
Although we read our meters with a high degree of accuracy, sometimes we make mistakes. If you suspect that we have misread the meter, please call our Customer Service department at 703.698.5800. We will gladly check the reading and make any necessary billing corrections.